Do you want to be part of something great? Something amazing? Somewhere that a lot of other hospitality venues have not ventured to before… Welcome to The Shellharbour Club situated on the beautiful South Coast of NSW.

Since our humble beginnings, when we commenced trading in 1956, we have continued to differentiate ourselves from our competitors in order to achieve optimal community value.

Our new 20 year Estate Plan has recently been approved and it has never been a better time to join our team as we intend to partner with additional businesses to become the ultimate leisure destination.

We provide a range of hospitality related services with modern facilities, in-conjunction with state-of-the art equipment and four fantastic food outlets which will continue to grow, we are ever expanding to meet the needs of our members and the greater community.

Our team of exceptional staff work in the areas of Management, administrative positions, food and beverage, customer service, promotions, gaming, cellar, maintenance and the kitchen. To keep ahead in our industry, we need exceptional people - people with talent, a strong spirit, a motivation to provide extraordinary customer service and deliver quality products. We only hire committed employees to work with a dynamic Management team who think outside the square.

Our people reflect our positive work environment and team spirit. We provide professional training and development to ensure employees stay focused and inspired. We also understand that creating opportunities is an imperative part of our business; therefore staff have access to internal transfers and promotions.

Our vision is "to enable the community to reach its highest potential" and one of the ways we do this is through our contributions to the local community, donating over $280,000 in funding each year to local community and sporting groups. This funding enables these groups to provide much needed support and services to the local community. Some of the programs and services we have funded include; Healthy Breakfast Programs at local schools, telephone counselling services, financial support for blood cancer patients and sporting equipment for a number of local junior and senior sporting teams.

We have a strong employee base of 130+ productive and loyal staff who serve close to 530,000 people each year and we are still growing. Some of the many rewards our team members enjoy include structured training programs, food and beverage entitlements /discounts and being part of our tiered employee recognition program that rewards staff for tenure, providing exceptional service, up-selling and demonstrating superior on-the-job performance.

Do you want to be part of the journey that creates vital opportunities for our community? We welcome your application for a suitable position today.
 

As a hospitality venue that is continually striving to be a leader in our field, we are always on the lookout for committed individuals that ‘live and breathe’ our Vision, Mission and Values.

Corporate and Hospitality Vision
To enable the Community to reach its highest potential.

Corporate Mission Statement
To invest in and operate assets that are sustainable and have Community Value. As a dividend from these assets we will convene, engage, mobilise and support the Community by fostering its spirit through financial, social and environmental contributions.

Hospitality Mission Statement
To be the leading hospitality venue which is the ultimate leisure destination, achieving optimal value by understanding and responding to our market needs.

Corporate and Hospitality Venue Values

Our values of integrity, commitment, empowerment and excellence reflect the culture of our working environment and they provide a framework through which we interact with one another, our customers, our suppliers and our community. Each value has aligned behaviours and these are an important part of the employment and HR processes which are used as assessment tools. We want to find the right employees who are aligned with our values for a good team fit.

As we are a leading hospitality venue, we realise the importance of supporting our people, staying true to our values by empowering them to succeed and being committed to them excelling in their roles.

Integrity
Our people demonstrate strong moral principles and behaviours so you can believe in them, respect them and trust them.

What do some of these behaviours look like?

• Valuing and trusting each other.
• Following legislation and endeavouring to do the right thing for our patrons and the wider community.
• Being honest and accountable.

Commitment
Our people exemplify enthusiasm and passion for their work and what we do best and have a determination to work hard to ensure continued success. We can only succeed when everyone acts as a ‘team player’ to meet the business objectives.

What do some of these behaviours look like?

• Committed to the team and making it a great place to work.
• Being self-motivated and driven.
• Committed to meeting and exceeding customer expectations.

Empowerment Our people are empowered to be leaders, to work in a self-directed manner and to find solutions to problems.

What do some of these behaviours look like?

• Trusting in each other to think for ourselves and to take action.
• Generating new ideas and being open to change.
• Sharing knowledge that empowers us to exceed customer’s expectations.

Excellence Our people are skilled, trained and experienced. Our efficient systems and practices deliver results. We love creating solutions.

What do some of these behaviours look like?

• Anticipating and exceeding customer’s expectations.
• Leading by example and rising to every challenge.
• Having a passion for knowledge and keeping up-to-date with the latest trends and developments.

Equal Employment Opportunity
The Shellharbour Club is an equal opportunity employer and provides equality for all people employed or seeking employment. Every person is given a fair and equitable chance to compete for appointment, promotion or transfer, and to pursue their career as effectively as others, without regard to any factor not related to their competency and ability to perform their duties. Employment decisions are formed on the basis of the behaviours and merit of the potential employee.

We also pride ourselves on being committed to diversity within the workplace and to ensuring that in the application of all company policies, practices and procedures, no discrimination takes place, and that all employees enjoy equal access to opportunities within the business.